After order confirmation, FANTAISIE DESIGN agrees to deliver his carrier all items ordered by the purchaser within a maximum period of 48 working hours. The carrier undertakes by contract with FANTAISIE DESIGN to deliver the order to the buyer's address provided by FANTAISIE DESIGN.
In the case of a transport system called against-payment, the customer agrees to pay to the carrier or his representative the full amount specified in the order confirmation.

In addition, for deliveries outside mainland France, the customer agrees to pay all taxes due on the importation of goods, customs duty, value added tax and other taxes payable under the laws of the country receiving the command. FANTAISIE DESIGN disclaims any legal responsibility that if the payment of taxes was not made by the customer.
Delivery will be made by La poste Colissimo or Chronopost or following the client's choice of transport in France.
Delivery is made within the timeframe agreed with the customer by delivering direct to the addressee, or in his absence, another person authorized by the client. The possible delays do not entitle the buyer to claim damages.

The delivery in the countries of the EEC are carried by La poste Colissimo Europe or following the customer's choice. Deliveries outside the EEC deliveries are made by international postal services or following the customer's choice.

In case of defects, the buyer has the right to return under the conditions provided in this document.
Are considered force majeure releasing the seller from its obligation to deliver, war, riot, fire, strikes, accidents and the impossibility of being supplied. The goods always travel at the risk of the recipient.
Always check your parcel on arrival. You have 48 hours to file a claim with the carrier in case of missing or damaged.

For reasons of availability, an order can be delivered in several times to the customer. The customer only pays for one delivery. If the customer wishes 2 places of delivery, place 2 orders, with delivery charge.


Countries Order value Price
France from 0 to 1000 € 15 €
from 1000 € 30 €
European Union :
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Faroe Island,
 Finland, Germany, Greece, Holland, Hungaria, Eire, Italia, Latvia, Lithuania, Luxembourg,
 Malta, Monaco, Poland, Portugal, Romania, San-Marino, Slovakia, Slovenia, Spain,
 Sweden, United Kingdom
from 0 to 2000 € 35 €
from 2000 € 70 €
Andorra, Liechtenstein, Norway, Switzerland from 0 to 500 € 60 €
from 500 to 1000 € 60 €
from 1000 to 1500 € 120 €
from 1500 to 2000 € 120 €
Belarus, Bosnia-Herzegovina, Croatia, Georgia, Gibraltar, Iceland, Kazakhstan,
 Macedonia, Moldova, Montenegro, Russian Federation, Serbia, Turkey, Ukraine
from 0 to 250 € 30 €
from 250 to 500 € 50 €
from 500 to 750 € 75 €
from 750 to 1000 € 100 €
from 1000 to 1250 € 125 €
from 1250 to 1500 € 150 €
Albania, Algeria, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Brazil, Chile, China,
 Colombia, , South Korea, Egypt, United Arab Emirates, United States, Hong-Kong, India,
 Indonesia, Iraq, Iran, Israël, Japan, Jordan, Kuwait, Lebanon, Libya, Malaysia, Mexico,
 Morocco, New-Zealand, North Korea, Oman, Pakistan, Peru, Philippines, Qatar, Saudi
 Arabia, Singapore, South Africa, Syria, Thailand, Taiwan, Tunisia, Venezuela
from 0 to 500 € 60 €
from 500 to 1000 € 120 €
from 1000 to 1500 € 180 €
French DOM-TOM + All other non-designated countries from 0 to 500 € 75 €
from 500 to 1000 € 150 €
from 1000 to 1500 € 225 €
 *Shipping fees vary depending on the weight and number of packages

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