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Terms of sale

• Identification
Brands   Soisbelle
Legal status and capital   SARL
Manager last name   LIU
Manager first name   S.
Head office   3 Avenue de l'Opéra
Zip code   75001
City   Paris
Country   France
Offices / sales premises   216 avenue Jean Lolive - 93500 Pantin - France
Phone   +33 (0)1 48 91 55 63
Web site
Opening hours   lundi au vendredi de 9h à 18h
Intracommunity VAT No.   FR59815085519
Siret No.   81508551900024
APE/NAF code   4642Z
Hébergeur du site   Doyousoft
17 Place Pierre Sémard
34500 Béziers
Directeur de publication   Team SoisBelle

The site is owned by FANTAISIE DESIGN in its entirety, and all rights pertaining thereto. Any reproduction, complete or partial, is systematically subjected to the authorization of the owners. However, hypertext links to the site are permitted without specific requests.
1. Acceptance of Terms
The customer acknowledges having read, at the time of ordering, the special conditions of sale stated on this screen and expressly accept them without reservation.
These general conditions of sale govern the contractual relationship between FANTAISIE
DESIGN and client, both parties accept them without reservation. These general conditions of sale prevail over all other conditions contained in any other document, unless prior express written consent.

2. Products
The photographs illustrating the products are not contractual. If errors occur, shall in no case the responsibility FANTAISIE DESIGN not be engaged. The majority of products offered to its customers by are available in our warehouse.

3. Order
The automatic registration systems are considered as proof of the nature, content and date of the order. FANTAISIE DESIGN confirms the acceptance of purchase order to the email address he has given. The sale will be concluded only after the confirmation of the order. FANTAISIE DESIGN sterile reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order. The information given by the buyer when making an order is this: if error in the recipient's details, the seller can not be held responsible for failure in which it could be to deliver the product. The minimum order is 150€ excluding shipping cost.

4. Shipping
After order confirmation, FANTAISIE DESIGN agrees to deliver to its carrier, all items ordered by Buyer and within a maximum period of 48 working hours. The carrier undertakes by contract with the FANTAISIE DESIGN to deliver the order to the address of the purchaser provided by company felt in the case of a transportation system called cons-payment, the customer agrees to adjust the carrier or his representative the full amount specified in the order confirmation.

Also for deliveries outside mainland France, the customer agrees to pay all taxes due on importation of products, customs duty, value added tax and other fees payable under the laws of
Countries receiving the order. FANTAISIE
DESIGN fact emerges from any legal liability if the payment of taxes was not made by the client.
Delivery will be made by post or colissimo chronopost according to the customer's choice of transport in mainland France. Delivery is made within the timeframe agreed with the client by delivering product directly to the recipient, or in his absence, another person authorized by the customer. The possible delays do not entitle the buyer to claim damages.

The delivery in the EEC countries are performed by the post colissimo Europe or following the customer's choice, for deliveries outside the EEC deliveries are made by international postal services or following the customer's choice.

In case of defects, the buyer has the right of return as provided in this document. Are considered as force majeure releasing the seller from his obligation to deliver war, riot, fire, strikes, accidents and the impossibility of being supplied. The goods always travel at the risk of the recipient. Always check your package upon arrival. You have a period of 48 hours to file a claim with the carrier in case of missing or damaged. For reasons of availability, an order can be delivered several times to the customer. The customer only pays for one delivery. If the client wishes 2 places of delivery, he spent two orders, with delivery charge.

5. Withdrawal
You have 7 days (from receipt of items) to form an opinion. In case of exchange or refund, (the) item (s) new (s) in its (their) original packaging, undamaged with all accessories, instructions and documentation to the address follows:

216 avenue Jean Lolive
93500 PANTIN


Upon exercise of the right of withdrawal, FANTAISIE
DESIGN is required to refund the money paid by the customer at no charge except return postage. Repayment is due within 15 days.

6. Price
All prices are quoted in euros.
The price on the product description does not include shipping.
The price listed in the order confirmation is the final price, all taxes and VAT for France. This price includes the price of products, handling, packaging and storage of goods, freight and commissioning.

7. Payment
The price charged to the customer is the price indicated on the order confirmation sent by FANTAISIE DESIGN.
The product price is payable the day of the order.
Payment is by PAYPAL online service can also be made by transfer to our bank account modalitées the transfer will be sent to the customer by email after confirmation of his order, the order by the customer will be considered effective when the payment centers concerned have given their consent. In case of refusal of payment, the order will be canceled and the customer notified by email. Moreover, FANTAISIE
DESIGN reserves the right to refuse any order from a customer with whom there is a dispute.

8. Litigation
This contract is subject to the law French. FANTAISIE DESIGN can not be held liable for damages of any kind, whether tangible or intangible property, which could result from a malfunction or improper use of products sold. It is the same for any changes resulting from product manufacturers. The responsibility for FANTAISIE DESIGN will in any event, limited to the amount of the order and can not be blamed for simple errors or omissions that may occur despite all precautions taken in presenting the products in case of difficulties in implementing this contract, the buyer has the option, before any legal action to seek an amicable solution with the aid:
a professional association for the industry, a consumer association or any other counsel of his choice. It is recalled that the search for an amicable solution does not "promptly" of the legal warranty, nor the duration of the warranty contract. It is recalled that in general and subject to the discretion of the Courts, the provisions of this contract relating to the guarantee contract that requires the buyer to honor its financial commitments to the seller.
Claims or disputes will always be received with attentive benevolence, good faith is always presumed in those who took the trouble to explain his situation. In case of dispute, the customer should first contact the company to obtain an amicable solution.
Otherwise, the Tribunal de Commerce de PARIS has exclusive jurisdiction, regardless of delivery location and method of payment accepted.

9. Warranty
In all cases the FANTAISIE DESIGN not be held responsible for non compliance with regulations and laws in force in the receiving country, the responsibility of FANTAISIE DESIGN is always limited to the value of the product in question has value date sales and with no possibility of appeal to the brand or company producing the product.

In any event, the client receives the legal guarantee on eviction and hidden defects (Article 1625 et seq of the Civil Code). Provided that the purchaser makes the proof of the hidden defect, the seller is legally obliged to repair all the consequences (1641 et seq of the Civil Code), if the buyer goes to court, it must do so in a "promptly" after the discovery of the hidden defect (Article 1648 Civil Code). You can contact customer service: 6 / 7 (Monday to Saturday) in phone number: +33 (0)967385563 by mail (response within 24 hours).

10. Privacy Policy
Intelligence information collected for purposes of distance selling is required, this information is essential for processing and delivery orders, preparing invoices and warranty contracts. The lack of information result in the cancellation of the order. According to law "and Freedoms", the processing of personal information about customers has been declared to the National Commission for Informatics and Liberties (CNIL). The right (Article 34 of the Act of 6 January 1978) a right to access, modify, rectify and delete data concerning him, he can practice before FANTAISIE DESIGN. In addition, FANTAISIE DESIGN  will not provide free or in exchange of information on its customers to third parties ; in accordance with General Data Protection Regulation (GDPR) entered into force on 25 May 2018 with retroactive effect.